Base: up to $22 ph; bonus/equity: bonus pyy opport...
On-site
Professional client service
Team supervision and operational support
Maintain accurate electronic medical records
Lafayette Animal Hospital is seeking a Customer Service Lead to supervise a reception team while providing exceptional client service in a veterinary setting. The ideal candidate should have experience in customer service and veterinary environments, along with leadership skills to foster a positive team culture
Job Summary
This leadership role blends exceptional client service with team supervision and operational support, serving as the first and last point of contact for clients while guiding the reception team.
Key responsibilities include managing client communication, maintaining patient records, processing billing, and leading the reception team through recruitment, onboarding, training, and performance feedback.
The company offers a competitive compensation and benefits package including pay up to $22 per hour, bonus opportunities, medical, dental, vision insurance, 401(k) with matching, and paid time off.
Matching Summary
Match Score: 85
Lafayette Animal Hospital is seeking a Customer Service Lead to supervise a reception team while providing exceptional client service in a veterinary setting. The ideal candidate should have experience in customer service and veterinary environments, along with leadership skills to foster a positive team culture.
Salary
Base: Up to $22 per hour; Bonus/Equity: Bonus pay opportunities; Benefits: Medical, Dental & Vision Insurance, 401(k) with matching, PTO, CE Allowance, Employee Pet Discounts, Life Insurance, Flexible scheduling