You’ll be fully accountable for the end to end leadership and delivery of Retail’s multi-year simplification agenda, driving structural cost reduction, operational resilience, and improved customer and colleague outcomes
Job Summary
You’ll be fully accountable for the end to end leadership and delivery of Retail’s multi-year simplification agenda, driving structural cost reduction, operational resilience, and improved customer and colleague outcomes.
This is your opportunity to build and lead a high‑performing programme leadership team, setting clear direction, pace, and accountability.
You’ll own the investment envelope for the simplification portfolio, ensuring disciplined prioritisation, phasing, and reallocation of funding to maximise return on investment.
Matching Summary
You’ll be fully accountable for the end to end leadership and delivery of Retail’s multi-year simplification agenda, driving structural cost reduction, operational resilience, and improved customer and colleague outcomes.
Skills & Requirements
Must-have
Enterprise-wide simplification programmes
Financial acumen and cost-base management
Senior stakeholder engagement
Programme governance and financial control
Benefits realisation and investment management
Office First working model
Nice-to-have
Experience with advanced automation and Agentic AI
Strong influencing and constructive challenge skills
Understanding of operating models and technology landscapes
Key Requirements
Experience delivering large-scale transformation in regulated banking
Proven track record of material financial outcomes
Strong understanding of bank financials and investment planning
Experience with cost and benefit ownership and embedding savings
Minimum 35 hours per week
Office presence minimum four days per week in London