Etic, Account Manager - Manager

PwC PricewaterhouseCoopers GmbH

Cairo, Egypt
Client experience and service delivery
Account management disciplines
Salesforce opportunity management
The role supports a portfolio of clients and delivers a defined catalogue of account management services that promote excellent service for both internal and external clients

Job Summary

  • The role supports a portfolio of clients and delivers a defined catalogue of account management services that promote excellent service for both internal and external clients.
  • You will be part of a team of account management specialists, where sharing best practices, success principles, and client management expertise is critical to evolving the service we provide.
  • The Account Management team focuses on the firm’s priority accounts across multiple segments, supporting Lead Relationship Partners and account teams to drive profitable revenue growth and deliver exceptional client value.

Matching Summary

The role supports a portfolio of clients and delivers a defined catalogue of account management services that promote excellent service for both internal and external clients.

Skills & Requirements

Must-have

  • Client experience and service delivery
  • Account management disciplines
  • Salesforce opportunity management
  • Client reporting and service agreements
  • Procurement space client interaction
  • Account cadence and team alignment

Nice-to-have

  • Sharing best practices and expertise
  • Leveraging firmwide insight and trends
  • Client-centricity and commercial mindset
  • Consistent quality and excellence

Key Requirements

  • Proven track record in customer service
  • Account management and sales experience
  • CRM platforms understanding
  • Salesforce knowledge is an advantage

Work Rights

Not specified

Tailored Resume

Cover Letter