Consumer Complaint Analyst

ncwildlife.gov

Unknown, North Carolina, USA
Recruitment range: $39,244 - $62,000; bonus/equity...
Complaint analysis
Dispute resolution
Data analysis
Handle consumer complaints and provide dispute resolution for issues involving regulated utility companies

Job Summary

  • Handle consumer complaints and provide dispute resolution for issues involving regulated utility companies.
  • Collaborate with colleagues across various divisions to efficiently address and resolve consumer issues.
  • The position offers State Benefits, including health insurance, retirement, paid holidays, and leave accrual.

Matching Summary

Handle consumer complaints and provide dispute resolution for issues involving regulated utility companies.

Salary

Recruitment Range: $39,244 - $62,000; Bonus/Equity: Not specified; Benefits: State Benefits, including health insurance, retirement, paid holidays, and leave accrual.

Skills & Requirements

Must-have

  • Complaint analysis
  • Dispute resolution
  • Data analysis
  • Communication skills
  • Regulatory environment

Nice-to-have

  • Public service
  • Team collaboration
  • Advocacy for public

Key Requirements

  • Bachelor's degree or equivalent combination of education and experience
  • One year experience in complaint analyst work
  • Legally authorized to work in the United States

Work Rights

Legally authorized to work in the United States

Tailored Resume

Cover Letter