Product Specialist

Caterpillar UK

Panama City, Panama
Onsite
Bachelor's degree or equivalent experience
Project management and process improvement techniques
Experience delivering high impact projects
Caterpillar UK is seeking a Product Specialist for its Product Support and Logistics Division in Panama City, Panama. The role focuses on managing strategic projects and process improvements to enhance customer service and dealer engagement through the Cat Interact application

Job Summary

  • The role involves identifying and leading strategic projects to support Caterpillar's Services Growth Goals through the Cat Interact application.
  • You will act as a focal point for project management tasks with the dealer community, including establishing goals and providing Voice of Dealer feedback.
  • This position requires working onsite five days a week in Panama City, Panama, with up to 15% travel required.

Matching Summary

Match Score: 85

Caterpillar UK is seeking a Product Specialist for its Product Support and Logistics Division in Panama City, Panama. The role focuses on managing strategic projects and process improvements to enhance customer service and dealer engagement through the Cat Interact application.

Skills & Requirements

Must-have

  • Bachelor's degree or equivalent experience
  • Project management and process improvement techniques
  • Experience delivering high impact projects
  • Experience with influencing change management
  • English/Spanish Advanced proficiency

Nice-to-have

  • Experience training small and large groups
  • Experience analyzing reports in Microsoft Excel
  • Prior Dealer experience
  • Customer focus and service excellence
  • Effective communication skills

Key Requirements

  • Bachelor's degree or equivalent experience
  • Advanced English and Spanish language skills
  • Project management experience
  • Change management influence experience

Work Rights

Not specified

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