Retail Sales Assistant - Keyholder

The Works Stores Ltd

United Kingdom
Base: not specified; bonus/equity: enhanced pyy fo...
On-site
Customer service skills
Cash handling and till operation
Stock replenishment and merchandising
As a Sales Assistant, you’re the face of our brand on the shop floor and create moments that make customers smile while delivering exceptional service and helping customers find products they love

Job Summary

  • As a Sales Assistant, you’re the face of our brand on the shop floor and create moments that make customers smile while delivering exceptional service and helping customers find products they love.
  • The role includes keyholder responsibilities such as opening and closing the store securely, cashing up, and carrying out management duties with training and support provided.
  • Employees enjoy a range of benefits including a 25% colleague discount, exclusive online discounts, family friendly leave, holiday entitlement, training and development opportunities, and healthcare support.

Matching Summary

As a Sales Assistant, you’re the face of our brand on the shop floor and create moments that make customers smile while delivering exceptional service and helping customers find products they love.

Salary

Base: Not specified; Bonus/Equity: Enhanced pay for keyholders; Benefits: 25% colleague discount, holiday entitlement, healthcare cash plan, pension, life assurance

Skills & Requirements

Must-have

  • Customer service skills
  • Cash handling and till operation
  • Stock replenishment and merchandising
  • Store opening and closing
  • Health and safety compliance
  • Team collaboration
  • Flexible shift availability

Nice-to-have

  • Positive can-do attitude
  • Strong communication skills
  • Experience in fast-paced environment
  • Previous hospitality or customer service experience
  • Basic supervisory responsibilities

Key Requirements

  • Must be over 18 for keyholder role
  • Experience with store opening and closing
  • Basic supervisory experience
  • Reliable and punctual
  • Flexible to work varied shifts

Work Rights

Not specified

Tailored Resume

Cover Letter