Customer Experience Executive-3 Months Contract

Equiniti

Bengaluru, India
Excellent communication skills
Strong phone and verbal communication
Experience in customer support role
The role involves assisting shareholders buying and selling shares in accordance with predetermined procedures and service standards under appropriate guidance

Job Summary

  • The role involves assisting shareholders buying and selling shares in accordance with predetermined procedures and service standards under appropriate guidance.
  • The EQ India Operations team works closely with EQ Group functions across UK, US, and Amsterdam to provide operations support across multiple financial service areas.
  • All work must comply with company procedures, regulatory requirements, and security arrangements, ensuring service level agreements are met.

Matching Summary

The role involves assisting shareholders buying and selling shares in accordance with predetermined procedures and service standards under appropriate guidance.

Skills & Requirements

Must-have

  • Excellent communication skills
  • Strong phone and verbal communication
  • Experience in customer support role
  • Familiarity with CRM systems
  • Adherence to procedures and regulations
  • Ability to multi-task and manage time
  • Basic understanding of data protection

Nice-to-have

  • Customer focus and adaptability
  • Willingness to contribute beyond tasks
  • Meeting targets for accuracy and quality

Key Requirements

  • 3 months contract experience
  • Experience meeting service level targets
  • Knowledge of AML and data protection principles
  • Pre-employment screening checks

Work Rights

Not specified

Tailored Resume

Cover Letter