Fair compensation aligned with market st + ards; p...
Hybrid
Highly organized and detail-oriented
Accuracy in processing orders
Ability to learn carrier portals quickly
This role serves as the primary engine behind number porting, ensuring accurate transfer of local and Toll-Free numbers without service gaps
Job Summary
This role serves as the primary engine behind number porting, ensuring accurate transfer of local and Toll-Free numbers without service gaps.
The position requires daily coordination with Mobile Network Operators and Local Exchange Carriers to resolve rejections and ensure legal compliance.
Infobip offers a culture of curiosity and collaboration with benefits including flexible work arrangements, ESOP stock options, and international mobility opportunities.
Matching Summary
This role serves as the primary engine behind number porting, ensuring accurate transfer of local and Toll-Free numbers without service gaps.
Salary
Fair compensation aligned with market standards; performance-driven bonuses; regular reviews
Skills & Requirements
Must-have
Highly organized and detail-oriented
Accuracy in processing orders
Ability to learn carrier portals quickly
Strong communication skills for external liaison
Urgency in handling customer crises
Nice-to-have
Previous back-office administration experience
Basic understanding of phone networks
Knowledge of VoIP, SIP, or PSTN protocols
Experience with data entry tasks
Key Requirements
Detail-obsessed with high tolerance for technical admin tasks
Comfortable calling/emailing external carrier teams
Background in back-office administration or data entry preferred