Senior Manager - Servicenow Platform Operations

Stryker

Gurugram, India
Hybrid
Servicenow platform governance
It service management processes
People management experience
The Senior Manager will oversee the ServiceNow platform end to end, ensuring its health and performance across all environments

Job Summary

  • The Senior Manager will oversee the ServiceNow platform end to end, ensuring its health and performance across all environments.
  • This role includes managing platform delivery, operations, and governance while driving continuous improvement and innovation.
  • The position requires building strong relationships with business leaders and stakeholders to enable successful platform adoption.

Matching Summary

The Senior Manager will oversee the ServiceNow platform end to end, ensuring its health and performance across all environments.

Skills & Requirements

Must-have

  • ServiceNow platform governance
  • IT Service Management processes
  • people management experience

Nice-to-have

  • strong analytical skills
  • excellent interpersonal skills
  • teamwork and change leadership

Key Requirements

  • 15 years of relevant experience
  • 5 years of people management experience
  • ITIL certification required

Work Rights

Not specified

Tailored Resume

Cover Letter