Product Support Specialist - Malmö

Spiideo AB

Malmö, Sweden
Not specified; not specified; comprehensive pensio...
Hybrid
Strong interest in helping customers
Ability to work independently
Experience with support tools like zendesk
Spiideo AB is seeking a Product Support Specialist in Malmö to enhance customer experience with their cloud-based sports video solutions. The ideal candidate should possess a strong interest in technology and sports, experience in customer-facing roles, and the ability to work in a fast-paced environment

Job Summary

  • Spiideo is the leading provider of automated cloud-based solutions for video analysis and streaming of sports.
  • The role involves answering customer requests, triaging incidents, and escalating bugs to the engineering team.
  • Employees enjoy a modern work environment with a comprehensive pension package and wellness allowance.

Matching Summary

Match Score: 85

Spiideo AB is seeking a Product Support Specialist in Malmö to enhance customer experience with their cloud-based sports video solutions. The ideal candidate should possess a strong interest in technology and sports, experience in customer-facing roles, and the ability to work in a fast-paced environment.

Salary

Not specified; Not specified; Comprehensive pension and insurance package included

Skills & Requirements

Must-have

  • Strong interest in helping customers
  • Ability to work independently
  • Experience with support tools like Zendesk
  • Strong written and verbal English skills
  • Flexibility for evenings and weekends

Nice-to-have

  • Passion for technology and sports
  • Additional language skills
  • Experience in fast-paced environments

Key Requirements

  • Experience in a customer facing role
  • English communication proficiency
  • Availability for shifts and holidays

Work Rights

Not specified

Tailored Resume

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