You will be working in a team environment, supporting FIS Digital One retail and small business clients via phone, email, client portal interface, and chat support
Job Summary
You will be working in a team environment, supporting FIS Digital One retail and small business clients via phone, email, client portal interface, and chat support.
You will be required to handle complex Level 2 application inquiries/issues that require analysis and research.
Competitive salary and benefits and a work environment built on collaboration, flexibility, and respect.
Matching Summary
You will be working in a team environment, supporting FIS Digital One retail and small business clients via phone, email, client portal interface, and chat support.
Skills & Requirements
Must-have
Level 2 application inquiries
Internet Banking and Mobile Banking
Digital retail and small business clients
Respond to client product inquiries
Research and recreate client issues
Nice-to-have
Curious, motivated, and forward-thinking
Open, collaborative, entrepreneurial, passionate
Team environment
Subject matter expert
Key Requirements
5 years of banking and/or treasury management experience
Internet Banking experience
Strong analytical skills
Organizational and time management skills
Self-starter with proven ability to work independently