Customer Experience Associate I - Healthcare Pharmacy

Conduent Business Services

Pasay City, Philippines
On-site
Ability to perform in analytical operational process
Follows standardized procedures and practices
Uses standard scripts and established guidelines
Conduent Business Services is seeking a Customer Experience Associate I for their Healthcare Pharmacy division in Pasay City, Philippines. This entry-level position focuses on providing exceptional customer support by utilizing data organization and coordination skills while adhering to established procedures and guidelines

Job Summary

  • This entry-level position involves performing business support tasks using data organizing and coordination skills within a healthcare pharmacy context.
  • The role requires assessing calls to provide immediate service, transferring issues, or following up for client resolution while adhering to strict SLAs.
  • Conduent offers a culture where individuality is noticed and valued, allowing associates to personally thrive while delivering mission-critical services.

Matching Summary

Match Score: 75

Conduent Business Services is seeking a Customer Experience Associate I for their Healthcare Pharmacy division in Pasay City, Philippines. This entry-level position focuses on providing exceptional customer support by utilizing data organization and coordination skills while adhering to established procedures and guidelines.

Skills & Requirements

Must-have

  • Ability to perform in analytical operational process
  • Follows standardized procedures and practices
  • Uses standard scripts and established guidelines

Nice-to-have

  • Warm and empathetic communication style
  • Self-guided problem solving ability
  • Experience with case notes examination

Key Requirements

  • Entry-level position with limited requirements
  • Basic skillset in range of processes and systems
  • Works within close degree of supervision

Work Rights

Not specified

Tailored Resume

Cover Letter