Patient Access Rep - Prn - Nights - Weekends - Kenner

Ochsner Health

Kenner, Louisiana, US
Fully remote
Excellent customer service skills
Accurate data entry
Insurance verification
Greets patients and guests courteously, initiates scheduling, and completes the check-in/admission process

Job Summary

  • Greets patients and guests courteously, initiates scheduling, and completes the check-in/admission process.
  • Obtains and verifies accurate patient identification and demographic data, assists with accurate reimbursement, and maintains patient confidentiality.
  • Responsible for point-of-service collections, insurance verification, and improving patient satisfaction through professional representation.

Matching Summary

Greets patients and guests courteously, initiates scheduling, and completes the check-in/admission process.

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Accurate data entry
  • Insurance verification
  • Point-of-service collections
  • Professional representation

Nice-to-have

  • Adaptable to diverse patient populations
  • Conflict resolution skills
  • Sound judgment in difficult situations

Key Requirements

  • High school diploma or equivalent
  • Minimum of 1 year of experience in a hospital, clinic, medical office, or customer service-related environment
  • Computer skills and dexterity for data entry
  • Proficiency with Windows-style applications

Work Rights

Not specified

Tailored Resume

Cover Letter