The Guest Relations Executive is an essential part of the Front Office Team, welcoming guests and providing exceptional service throughout their stay
Job Summary
The Guest Relations Executive is an essential part of the Front Office Team, welcoming guests and providing exceptional service throughout their stay.
Four Seasons offers a culture built on mutual respect, career growth opportunities, best-in-industry training, and various employee benefits including complimentary stays and meals.
Life at Four Seasons Hotel Singapore is authentic and full of purpose, valuing warmth, attention to detail, and anticipating guest needs to deliver true luxury hospitality.
Matching Summary
The Guest Relations Executive is an essential part of the Front Office Team, welcoming guests and providing exceptional service throughout their stay.
Skills & Requirements
Must-have
Exceptional guest experience delivery
Guest check-in and check-out
Handling guest inquiries and requests
Resolving guest complaints professionally
Knowledge of hotel services and city attractions
Ability to work weekends and holidays
Nice-to-have
Good organisational skills
Excellent interpersonal and communication skills
Curiosity and interest in luxury market
Guest-centricity and understanding guest preferences
Knowledge of Opera System
Key Requirements
Diploma in Hospitality or equivalent preferred
One year relevant experience in luxury hotel
Singaporean citizenship required due to visa restrictions