Non-medical Claims, Specialist

AIA Group

Kuala Lumpur, Malaysia
Major claims processing
Pending case management
Suspense case management
At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone

Job Summary

  • At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.
  • Handle and settle both incontestable and contestable major claims (e.g., Critical Illness, Total and Permanent Disability, Dismemberment, Death) within the agreed turnaround time (TAT) and in compliance with established procedures and guidelines.
  • Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

Matching Summary

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

Skills & Requirements

Must-have

  • Major claims processing
  • Pending case management
  • Suspense case management
  • Claims productivity benchmarks

Nice-to-have

  • Customer service oriented
  • Positive attitude
  • Good interpersonal skills
  • Ambitious people

Key Requirements

  • Bachelor's degree holder or equivalent
  • Minimum 5 years working experience in insurance industry
  • Spoken and written in both English and Malay language
  • Good Knowledge in claims assessments, FSA 2013

Work Rights

Not specified

Tailored Resume

Cover Letter