4pl Customer Service Manager

MAERSK

**
Leadership experience in logistics
Strong knowledge of import processes
Proven experience in kpi management
** Maersk is seeking a 4PL Customer Service Manager to lead its import service delivery while ensuring compliance and enhancing customer experience. The role demands strong leadership skills, deep expertise in import logistics, and a focus on continuous improvement and performance metrics. **

Job Summary

  • Maersk is a global leader in integrated logistics, redefining the boundaries of possibility.
  • The role involves leading the Customer Service Import function with full accountability for service delivery and compliance.
  • You will have opportunities for career development and a nurturing management culture.

Matching Summary

Match Score: 75

** Maersk is seeking a 4PL Customer Service Manager to lead its import service delivery while ensuring compliance and enhancing customer experience. The role demands strong leadership skills, deep expertise in import logistics, and a focus on continuous improvement and performance metrics. **

Skills & Requirements

Must-have

  • Leadership experience in logistics
  • Strong knowledge of import processes
  • Proven experience in KPI management

Nice-to-have

  • Analytical mindset for continuous improvement
  • Strong customer-facing skills
  • Experience in a multi-stakeholder environment

Key Requirements

  • 2+ years in a leadership role
  • 3-5+ years in logistics and supply chain
  • Fluent in English

Work Rights

Not specified

Tailored Resume

Cover Letter