Data Center Customer Operations Technician

Equinix Inc.

Culpeper, VA, United States
Base: $59,000 - $88,400 usd annual; bonus/equity: ...
Moderately difficult rack and stack installations
Layer 1 2 and 3 cross-connect testing
Fiber termination and cable management
This role involves maintaining critical digital infrastructure that powers the digital world while delivering real impact for customers

Job Summary

  • This role involves maintaining critical digital infrastructure that powers the digital world while delivering real impact for customers.
  • The technician will handle moderately difficult tasks including rack stacking, fiber terminations, and cross-connect certification testing.
  • Equinix offers competitive benefits including health insurance, retirement plans, and paid time off alongside a culture valuing human connection.

Matching Summary

This role involves maintaining critical digital infrastructure that powers the digital world while delivering real impact for customers.

Salary

Base: $59,000 - $88,400 USD Annual; Bonus/Equity: Eligible for bonus and equity may be offered; Benefits: Health, life, disability, retirement, PTO included

Skills & Requirements

Must-have

  • Moderately difficult rack and stack installations
  • Layer 1 2 and 3 cross-connect testing
  • Fiber termination and cable management
  • Queue management and work order execution
  • Asset database updates and reporting

Nice-to-have

  • Strong stakeholder partnership skills
  • Customer satisfaction focus
  • Ability to guide junior team members
  • Proactive capacity concern identification
  • Collaboration with cross-functional teams

Key Requirements

  • High school diploma required
  • Substantial understanding of standard operating procedures
  • Experience with layer 1 2 and 3 testing

Work Rights

Not specified

Tailored Resume

Cover Letter