Agent/agentka Do Obsługi Klienta Z Niymieckim

Capita (digital)

Opole, Poland
Base: 7,800-8,000 brutto; bonus/equity: up to 5,00...
German language proficiency c1+
Customer communication via phone
Responding to product questions
You will communicate with clients via phone and email, listen to their issues, and attempt to resolve them

Job Summary

  • You will communicate with clients via phone and email, listen to their issues, and attempt to resolve them.
  • The role requires responding to questions about products and accounts, updating system data, and collaborating with other departments.
  • The company offers a competitive salary, performance bonuses, comprehensive training, health and group insurance, and opportunities for career development.

Matching Summary

You will communicate with clients via phone and email, listen to their issues, and attempt to resolve them.

Salary

Base: 7800-8000 Brutto; Bonus/Equity: up to 5000 zł monthly performance bonus; Benefits: LuxMed, Generali group insurance, Multisport/MultiKafeteria card, 30 min lunch break, volunteer day

Skills & Requirements

Must-have

  • German language proficiency C1+
  • Customer communication via phone
  • Responding to product questions
  • System data entry
  • MS Office proficiency

Nice-to-have

  • Willingness to work shifts
  • Hybrid work model
  • Positive attitude and helpfulness
  • Good communication skills
  • Team collaboration

Key Requirements

  • German language skills C1+
  • Work authorization for Poland

Work Rights

Not specified

Tailored Resume

Cover Letter