Telecommunicator I

City of Tucson Inc

Tucson, Arizona, United States
Hourly range: $19.97 - $29.95 usd; benefits: medic...
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Pass background and polygraph test
Pass non-nida drug test
Pass hearing test
** The City of Tucson is seeking a Telecommunicator I to join its Public Safety Communications Department, responsible for handling emergency and non-emergency calls and facilitating communication between the public and first responders. The ideal candidate should possess a high school diploma, pass various background checks, and obtain specific certifications, with a focus on customer service and communication skills. **

Job Summary

  • This position serves as a crucial link between the public and first responders by answering emergency calls and dispatching units.
  • The City of Tucson offers a generous benefits package including medical, dental, vision, life, disability, and a rich pension plan.
  • New hires receive 38 paid days off in their first year of employment along with twelve weeks of paid parental leave.

Matching Summary

Match Score: 75

** The City of Tucson is seeking a Telecommunicator I to join its Public Safety Communications Department, responsible for handling emergency and non-emergency calls and facilitating communication between the public and first responders. The ideal candidate should possess a high school diploma, pass various background checks, and obtain specific certifications, with a focus on customer service and communication skills. **

Salary

Hourly Range: $19.97 - $29.95 USD; Benefits: Medical, dental, vision, life, disability, pension; Paid Time Off: 38 days first year

Skills & Requirements

Must-have

  • Pass background and polygraph test
  • Pass non-NIDA drug test
  • Pass hearing test
  • Complete typing assessment
  • Work nights weekends and holidays

Nice-to-have

  • Spanish English bilingual skills
  • Previous call center experience
  • Familiarity with CAD systems
  • Customer service experience
  • Windows computer proficiency

Key Requirements

  • High School Diploma or GED
  • Must be at least 18 years of age
  • Obtain ACJIS Network Terminal Operator Certification within 6 months
  • Obtain CPR Certification within 6 months
  • U.S. Citizen or lawfully authorized non-U.S. Citizen

Work Rights

Must be U.S. Citizen or lawfully authorized non-U.S. Citizen

Tailored Resume

Cover Letter