Client Success Senior Manager

Intellivo

Creve Coeur, United States
**
Client relationship management
Service delivery and issue resolution
Team leadership and development
** Intellivo is seeking a Senior Manager of Client Success to lead client relationships and ensure the delivery of subrogation and recovery services. The ideal candidate will possess extensive experience in healthcare and client management, with strong leadership and communication skills. **

Job Summary

  • The Senior Manager, Client Success leads a portfolio of key client relationships and a team of client-facing professionals to ensure outstanding delivery of Intellivo’s subrogation and recovery services.
  • This leader turns performance data into actionable insights, identifies opportunities to expand services, and supports retention and growth within assigned accounts.
  • Intellivo empowers health plans and insurers to maximize financial outcomes by identifying and pursuing more reimbursement opportunities from alternative third-party liability (TPL) payers.

Matching Summary

Match Score: 75

** Intellivo is seeking a Senior Manager of Client Success to lead client relationships and ensure the delivery of subrogation and recovery services. The ideal candidate will possess extensive experience in healthcare and client management, with strong leadership and communication skills. **

Skills & Requirements

Must-have

  • client relationship management
  • service delivery and issue resolution
  • team leadership and development
  • cross-functional collaboration
  • business insights and reporting

Nice-to-have

  • executive presence
  • client advocacy
  • consultative support
  • continuous improvement culture

Key Requirements

  • 7+ years of experience in healthcare, payer, TPA, subrogation, revenue cycle
  • 5+ years of leadership experience in client support, client success, account management
  • Bachelor's degree in Business, Healthcare Administration, or related field

Work Rights

Not specified

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