Patient Care Coordinator - (remote 11a-8p Et)

IQVIA UK

United States
Base: $53,000-$63,000 annually; bonus/equity: ince...
High school diploma or equivalent
Proficiency with microsoft office suite
Customer service experience required
This role serves as the primary communication liaison between patients, network clinicians, and HUB operations for in-home clinical programs

Job Summary

  • This role serves as the primary communication liaison between patients, network clinicians, and HUB operations for in-home clinical programs.
  • The position requires initiating case creation, overseeing the full scheduling process, and documenting details in a CRM system.
  • Employees must maintain a private, distraction-free workspace to ensure strict adherence to HIPAA compliance guidelines.

Matching Summary

This role serves as the primary communication liaison between patients, network clinicians, and HUB operations for in-home clinical programs.

Salary

Base: $53,000-$63,000 annually; Bonus/Equity: Incentive plans may be offered; Benefits: Health and welfare benefits included

Skills & Requirements

Must-have

  • High School Diploma or equivalent
  • Proficiency with Microsoft Office suite
  • Customer service experience required
  • Private workspace free of distraction
  • HIPAA compliance adherence

Nice-to-have

  • Healthcare administration scheduling experience
  • Call center experience preferred
  • Salesforce CRM system knowledge
  • Some college education background
  • Strong time management skills

Key Requirements

  • Must reside in country where job is posted
  • Authorization to work in US without sponsorship
  • High School Diploma or equivalent education
  • Ability to work Monday-Friday 11am-8pm ET
  • Strong verbal and written communication skills

Work Rights

Must have authorization to work in the US without sponsorship

Tailored Resume

Cover Letter