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ResMed Inc is seeking an Associate Application Support Engineer to provide technical support for the Somnoware Platform, ensuring high-quality customer service and effective troubleshooting for healthcare IT systems. The ideal candidate will have a background in IT support, experience with customer-facing roles, and a passion for patient care, while the position offers comprehensive benefits and a supportive work environment.
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Job Summary
The primary objective is to provide highly visible customer support ranging from remote off-site installation to diagnosing and repairing the Somnoware application.
Employees are eligible for comprehensive benefits including medical, vision, dental, life insurance, 401(k), and a generous paid time off package.
The role requires maintaining accurate records of client interactions and creating user guides while working independently to solve critical customer issues.
Matching Summary
Match Score: 75
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ResMed Inc is seeking an Associate Application Support Engineer to provide technical support for the Somnoware Platform, ensuring high-quality customer service and effective troubleshooting for healthcare IT systems. The ideal candidate will have a background in IT support, experience with customer-facing roles, and a passion for patient care, while the position offers comprehensive benefits and a supportive work environment.
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