As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction—whether over the phone or in person—results in a positive and memorable impression
Job Summary
As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction—whether over the phone or in person—results in a positive and memorable impression.
We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.
Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
Matching Summary
As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction—whether over the phone or in person—results in a positive and memorable impression.
Skills & Requirements
Must-have
Operates multi-line telephone system
Accepts payments and maintains cash drawer
Maintains accurate client and pet records
Professional and friendly phone etiquette
Ability to problem solve and adapt
Nice-to-have
Empathizes with emotional clients
Remains calm in emergency situations
Creates welcoming client environment
Supportive and collaborative environment
Key Requirements
HS Diploma or educational equivalent
One year of customer service experience
Experience with Veterinary Electronic Medical Records