Collections Specialist – Administrator Category Location Phoenix, Az
Fusion HCR LLC
Phoenix, AZ, US
On-site
Manage assigned accounts
Resolve account discrepancies
High-volume transactions
This role will focus on managing accounts receivable, resolving discrepancies, and maintaining strong customer relationships across a high-volume portfolio
Job Summary
This role will focus on managing accounts receivable, resolving discrepancies, and maintaining strong customer relationships across a high-volume portfolio.
Manage and monitor assigned accounts to reduce delinquency through calls, emails, and follow-ups.
Collaborate with internal teams (sales, customer service, etc.) to validate discrepancies.
Matching Summary
This role will focus on managing accounts receivable, resolving discrepancies, and maintaining strong customer relationships across a high-volume portfolio.
Skills & Requirements
Must-have
Manage assigned accounts
Resolve account discrepancies
High-volume transactions
Customer interaction
Negotiate payment solutions
Track and report account activity
Nice-to-have
Professional, polished mindset
Team-oriented
Proactive, can-do attitude
Key Requirements
3+ years of experience in collections or accounts receivable
Strong understanding of collections best practices
Experience in high-volume, fast-paced environments
Excellent communication and customer service skills
Strong organizational and problem-solving abilities