Telefonischer Kundenbetreuer / Call Center Agent (d/m/w) Im Direktvertrieb

Postbank Direkt GmbH

Dortmund, Germany
Fixed salary according to tariff agreement; perfor...
Hybrid
First contact for private customers
Adhere to regulatory guidelines
Achieve sales targets
You will serve as the primary contact for private customers, providing trusted support and professional banking services

Job Summary

  • You will serve as the primary contact for private customers, providing trusted support and professional banking services.
  • The role involves advising customers on a limited product range while identifying and capitalizing on cross-selling potential.
  • Candidates receive intensive training on key banking topics and benefit from flexible working hours with hybrid options.

Matching Summary

You will serve as the primary contact for private customers, providing trusted support and professional banking services.

Salary

Fixed salary according to tariff agreement; Performance-based bonus; Employee benefits program included

Skills & Requirements

Must-have

  • First contact for private customers
  • Adhere to regulatory guidelines
  • Achieve sales targets
  • Identify cross-selling opportunities
  • Proficient with PC software

Nice-to-have

  • Strong communication talent
  • Results-oriented mindset
  • Team collaboration skills
  • Resilient under pressure
  • Interest in banking topics

Key Requirements

  • Experience in customer service or career changer status
  • Sales experience preferred but not mandatory
  • No specific degree mentioned

Work Rights

Not specified

Tailored Resume

Cover Letter