Customer Experience Advisor | S1 | Retail Banking | Cricklewood & Harlesden Branches

Santander UK

Cricklewood, United Kingdom
Base: £28,800; bonus/equity: not specified; benefi...
Proven ability to deliver outstanding customer service
Effective communication with customers
Face-to-face or telephony background experience
Santander is evolving into a technology-driven organization where people are at the heart of a customer-centric transformation

Job Summary

  • Santander is evolving into a technology-driven organization where people are at the heart of a customer-centric transformation.
  • The role involves acting as the first point of contact for customers, handling transactions, answering calls, and protecting against fraud.
  • Employees receive a starting salary of £28,800 plus an annual cash allowance, 8% pension contribution, and comprehensive wellbeing benefits.

Matching Summary

Santander is evolving into a technology-driven organization where people are at the heart of a customer-centric transformation.

Salary

Base: £28,800; Bonus/Equity: Not specified; Benefits: £500 annual cash allowance; 8% pension; healthcare; share plans

Skills & Requirements

Must-have

  • Proven ability to deliver outstanding customer service
  • Effective communication with customers
  • Face-to-face or telephony background experience

Nice-to-have

  • Desire to go above-and-beyond for customers
  • Flexible can-do approach to work
  • Openness to broad range of activities

Key Requirements

  • Right to work in the UK required

Work Rights

Must have right to work in the UK

Tailored Resume

Cover Letter