Business Banking Centralized Specialist - Plano, Tx - Spanish Required

Bank of America Merrill Lynch

Plano, TX, US
Not specified; not specified; competitive benefits...
Not specified (likely hybrid or fully remote based on company culture)
Spanish language proficiency required
High call volume environment experience
Inbound telephone sales skills
Bank of America Merrill Lynch is seeking a Business Banking Centralized Specialist in Plano, TX, who is fluent in Spanish. The role focuses on providing Small Business products and services over the phone, prioritizing client relationships and satisfaction

Job Summary

  • This role is responsible for providing Small Business products, services, and strategies to clients over the phone.
  • The position focuses on acquiring and deepening client relationships through inbound calls and referrals while ensuring client delight.
  • Candidates must be able to work effectively in a high call volume environment with excellent verbal communication skills.

Matching Summary

Match Score: 85

Bank of America Merrill Lynch is seeking a Business Banking Centralized Specialist in Plano, TX, who is fluent in Spanish. The role focuses on providing Small Business products and services over the phone, prioritizing client relationships and satisfaction.

Salary

Not specified; Not specified; Competitive benefits offered

Skills & Requirements

Must-have

  • Spanish language proficiency required
  • High call volume environment experience
  • Inbound telephone sales skills
  • Client relationship retention focus
  • Deposit account opening procedures

Nice-to-have

  • Adaptability to new technology platforms
  • Experience implementing performance feedback
  • Self-motivated results-oriented mindset
  • Strong organizational and decision-making skills
  • Microsoft Office navigation proficiency

Key Requirements

  • Minimum of 2 years Financial/Banking or call center experience
  • Ability to work in a call center schedule environment
  • Proficient knowledge in Microsoft Office systems

Work Rights

Not specified

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