Implementation Specialist @mercer

Mercer

Cluj, Romania
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Client implementation management
Technology solution setup
Cross-functional collaboration
** Mercer is seeking an Implementation Specialist for their GBM Lite Implementation team in Cluj, Romania. This hybrid position requires strong client-facing skills, with responsibilities including managing implementations and ensuring high-quality onboarding for clients across various geographies. **

Job Summary

  • Serve as the primary client implementation contact for GBM Lite clients, managing implementation timelines and priorities.
  • Oversee initial technology setup, support client demos/training, and coordinate with local teams to secure appointments.
  • Foster strong collaboration with Client Services and other cross-functional stakeholders to maintain a ‘one team’ client experience.

Matching Summary

Match Score: 75

** Mercer is seeking an Implementation Specialist for their GBM Lite Implementation team in Cluj, Romania. This hybrid position requires strong client-facing skills, with responsibilities including managing implementations and ensuring high-quality onboarding for clients across various geographies. **

Skills & Requirements

Must-have

  • Client implementation management
  • Technology solution setup
  • Cross-functional collaboration
  • Implementation best practices
  • Client onboarding

Nice-to-have

  • International benefits experience
  • Global Benefits Management
  • Driving implementation efficiencies
  • Client relationship management

Key Requirements

  • Minimum 2 years experience
  • International client-facing role
  • Matrix organization experience
  • Proficiency in Microsoft Office Suite
  • Excellent English proficiency

Work Rights

Not specified

Tailored Resume

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