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SS&C Technologies is seeking a Client Assist Specialist to join its Customer Success team, focusing on supporting clients with the implementation and maintenance of Intralinks solutions. The role requires strong communication skills and proficiency in data management, particularly with MS Excel, to ensure customer satisfaction and effective project coordination.
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Job Summary
The global Customer Success team is integral in creating long term value for our customers.
The Client Assist Specialist is a critical client facing role in the CS organization.
This position involves direct contact with customers through telephony and electronic mediums.
Matching Summary
Match Score: 75
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SS&C Technologies is seeking a Client Assist Specialist to join its Customer Success team, focusing on supporting clients with the implementation and maintenance of Intralinks solutions. The role requires strong communication skills and proficiency in data management, particularly with MS Excel, to ensure customer satisfaction and effective project coordination.
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Skills & Requirements
Must-have
Strong computer skills required
Advanced Excel skills required
Demonstrated problem-solving skills
Nice-to-have
Passionate about customer success
Attention to detail
Ability to effectively set and manage expectations