Supervisor. Member Outreach

Teladoc Health

Remote, USA
Base: $65,000-$75,000; bonus/equity: performance b...
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3 years outbound sales or call center experience
Proficiency in salesforce and microsoft office
Ability to manage kpis and schedules remotely
** Teladoc Health is seeking a Supervisor for their Member Outreach team, responsible for overseeing operations and leading a remote team of specialists in engaging members through outbound phone campaigns. The ideal candidate will have a minimum of three years of relevant experience and strong communication skills, contributing to an innovative culture focused on improving healthcare access. **

Job Summary

  • The Supervisor oversees day-to-day operations of a team supporting Teladoc Health members through outbound phone campaigns for device onboarding and reconnection.
  • This role requires analyzing call performance data, providing operational improvements, and fostering a positive culture within a high-performance remote environment.
  • Candidates must be authorized to work in the United States without visa sponsorship and possess strong organizational and problem-solving skills.

Matching Summary

Match Score: 75

** Teladoc Health is seeking a Supervisor for their Member Outreach team, responsible for overseeing operations and leading a remote team of specialists in engaging members through outbound phone campaigns. The ideal candidate will have a minimum of three years of relevant experience and strong communication skills, contributing to an innovative culture focused on improving healthcare access. **

Salary

Base: $65,000-$75,000; Bonus/Equity: Performance bonus eligible; Benefits: Comprehensive benefits program included

Skills & Requirements

Must-have

  • 3 years outbound sales or call center experience
  • Proficiency in Salesforce and Microsoft Office
  • Ability to manage KPIs and schedules remotely

Nice-to-have

  • Bachelor's degree in business or related field
  • Strong verbal and written communication skills
  • Curiosity and progressive thinking mindset

Key Requirements

  • Minimum 3 years of relevant experience
  • Authorized to work in the US without sponsorship
  • Remote management capabilities

Work Rights

Must be currently authorized to work in the United States

Tailored Resume

Cover Letter