Job Summary

• The Client Support Representative provides high-quality service to hospital clients, physicians, and staff in a high-stress environment, coordinating the hospital laboratory customer service unit.
• Core responsibilities include acting as a laboratory receptionist, answering high volume calls, handling courier dispatch, performing patient registration, and scheduling phlebotomists.
• The role requires knowledge of specimen and test requirements, monitoring LIS functions, submitting IT tickets, and resolving Epic work queues.

Matching Summary

Salary

$17.50 - $20.00 Per Hour

Skills & Requirements

Key Requirements

• High school diploma or equivalent
• Customer service experience
• Valid and current NYS driver's license
• Prior experience in a clinical laboratory (preferred)

Work Rights