Bank Of Scotland - Customer Support - Stirling

Lloyds Banking Group

Stirling, United Kingdom
Base: £26,200 - £26,950; bonus/equity: not specifi...
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Face-to-face customer support
35 hours per week including saturdays
Collaborating closely with colleagues
** Lloyds Banking Group is seeking a Customer Support representative for its Bank of Scotland branch in Stirling, offering a full-time position with a salary starting at £26,200. The ideal candidate should have customer service experience, strong interpersonal skills, and a commitment to delivering exceptional service, with opportunities for career progression within the company. **

Job Summary

  • You’ll begin your journey in one of our branches, providing face-to-face support to our customers.
  • We believe in building strong foundations, which is why we ask all new colleagues to spend a minimum of 12 months in a customer service role, mastering new skills, dealing with more complex customer needs, and earning valuable accreditations through our Skill Progression Framework.
  • Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

Matching Summary

Match Score: 75

** Lloyds Banking Group is seeking a Customer Support representative for its Bank of Scotland branch in Stirling, offering a full-time position with a salary starting at £26,200. The ideal candidate should have customer service experience, strong interpersonal skills, and a commitment to delivering exceptional service, with opportunities for career progression within the company. **

Salary

Base: £26,200 - £26,950; Bonus/Equity: Not specified; Benefits: Generous pension, annual bonus, private medical, share schemes, adaptable benefits, 22 days holiday + bank holidays

Skills & Requirements

Must-have

  • Face-to-face customer support
  • 35 hours per week including Saturdays
  • Collaborating closely with colleagues

Nice-to-have

  • Honest and genuine
  • Empathy and acting with care
  • Going above and beyond

Key Requirements

  • One year’s Customer service experience
  • Ability to quickly build relationships
  • Homeworking criteria if applicable

Work Rights

Not specified

Tailored Resume

Cover Letter