IT Support Associate II, Ops Tech Solutions (OTS)

Amazon

Romulus, MI, US
Not specified; not specified; comprehensive health...
Remote
Troubleshooting end-user hardware
Network support procedures
Lifting up to 49lbs
Amazon is seeking an IT Support Associate II for its Ops Tech Solutions team in Romulus, MI, to provide IT support in a fast-paced operational environment. The role involves troubleshooting technical issues, maintaining IT equipment, and working collaboratively within a dynamic team

Job Summary

  • This role involves supporting IT infrastructure and resolving technical problems across multiple Amazon Operations facilities.
  • Employees will dedicate approximately 80% of their time to troubleshooting and repairing end-user hardware in a warehouse environment.
  • The position offers competitive compensation including comprehensive healthcare benefits starting on Day 1 and matching 401(k) programs.

Matching Summary

Match Score: 85

Amazon is seeking an IT Support Associate II for its Ops Tech Solutions team in Romulus, MI, to provide IT support in a fast-paced operational environment. The role involves troubleshooting technical issues, maintaining IT equipment, and working collaboratively within a dynamic team.

Salary

Not specified; Not specified; Comprehensive healthcare, 401(k) match, up to 20 weeks paid parental leave

Skills & Requirements

Must-have

  • troubleshooting end-user hardware
  • network support procedures
  • lifting up to 49lbs
  • standing for 12 hour shifts
  • industrial environment safety

Nice-to-have

  • self-motivated team member
  • continuous learning mindset
  • training new hires capability
  • fostering solutions culture

Key Requirements

  • ability to lift 49lbs
  • availability for 12-hour shifts
  • willingness to work in industrial conditions

Work Rights

Not specified

Tailored Resume

Cover Letter