Not specified; not specified; industry-leading ben...
Not specified
In-depth specialized support experience
Handling internal escalations to level 3
Liaison with third party vendors
Hitachi Vantara is seeking a Senior Support Specialist to provide specialized support and advice for their customers, focusing on product solutions and integrations. The role involves internal and external communication and leadership within a global team, fostering a culture of innovation and inclusivity
Job Summary
The Senior Support Specialist provides experienced, in-depth, specialised support to assist customers with their solution challenges.
This role acts as the central point of contact for handling internal escalations from level 1 up to level 3 and above.
Hitachi Vantara fosters an inclusive culture based on mutual respect and offers flexible arrangements that work for you.
Matching Summary
Match Score: 85
Hitachi Vantara is seeking a Senior Support Specialist to provide specialized support and advice for their customers, focusing on product solutions and integrations. The role involves internal and external communication and leadership within a global team, fostering a culture of innovation and inclusivity.
Salary
Not specified; Not specified; Industry-leading benefits included
Skills & Requirements
Must-have
In-depth specialized support experience
Handling internal escalations to Level 3
Liaison with third party vendors
Advising Technical Support Specialists tier 1
Nice-to-have
Diverse global team collaboration
Passion for data innovation
Effective stakeholder communication
Key Requirements
Experience with corporate and enterprise solutions