As a Customer Care Consultant, you will play a crucial role in assisting families and carers by answering inbound calls, providing information, discussing available options, and advising on services that support independent living at home, along with short-term and long-term care solutions
Job Summary
As a Customer Care Consultant, you will play a crucial role in assisting families and carers by answering inbound calls, providing information, discussing available options, and advising on services that support independent living at home, along with short-term and long-term care solutions.
This role offers a fantastic opportunity for individuals who thrive in a fast-paced setting and want to be part of a culture that values fun, respect, integrity, innovation, and transparency.
Enjoy financial & non-financial incentives, career growth opportunities with global pathways, robust health & well-being resources, employee discounts, and an employee referral program.
Matching Summary
As a Customer Care Consultant, you will play a crucial role in assisting families and carers by answering inbound calls, providing information, discussing available options, and advising on services that support independent living at home, along with short-term and long-term care solutions.
Skills & Requirements
Must-have
Exceptional Customer Service Skills
Proficiency in PC Literacy
Adaptability in a Busy Environment
Strong Multitasking Skills
Clear Verbal and Written Communication
Windows 11 based PC & Monitor
Hardwired NBN Internet connection
Nice-to-have
Passion for making a difference
Enjoys helping others
Thrive in a fast-paced setting
Values fun, respect, integrity, innovation, and transparency