Provider Outreach Specialist- Voice

Cohere Health

Hyderabad, India
On-site
Us healthcare system knowledge
Hipaa / phi understanding
Medical terminology knowledge
Conduct outbound and accept inbound calls with hospitals, clinics, physician offices and supply companies to support the payment integrity process

Job Summary

  • Conduct outbound and accept inbound calls with hospitals, clinics, physician offices and supply companies to support the payment integrity process.
  • Provide detailed and accurate documentation, collaborating with additional teams to ensure clear communication and support in obtaining medical records.
  • Cohere Health’s clinical intelligence platform delivers AI-powered solutions that streamline access to quality care by improving payer-provider collaboration, cost containment, and healthcare economics.

Matching Summary

Conduct outbound and accept inbound calls with hospitals, clinics, physician offices and supply companies to support the payment integrity process.

Skills & Requirements

Must-have

  • US Healthcare system knowledge
  • HIPAA / PHI understanding
  • Medical terminology knowledge
  • Medical records knowledge
  • Accurate call documentation
  • Interpersonal skills
  • English communication skills

Nice-to-have

  • Self-motivated
  • Remote work capability
  • Continuous learning
  • Teamwork and collaboration
  • Flexibility

Key Requirements

  • Ability to work late shift
  • Knowledge of medical terminology
  • Knowledge of medical records

Work Rights

Not specified

Tailored Resume

Cover Letter