Support Technician I

Brigham and Women's Faulkner Hospital

Boston, MA, USA
Base: $19.81 - $28.30phly; bonus/equity: not speci...
Fully remote
Transport and setup technical equipment
Troubleshoot computer and telecom issues
Maintain inventory levels for accessories
The role involves managing and supporting a wide range of technical systems and equipment within a not-for-profit healthcare organization

Job Summary

  • The role involves managing and supporting a wide range of technical systems and equipment within a not-for-profit healthcare organization.
  • Employees are responsible for troubleshooting technical issues, documenting resolutions, and providing guidance to peers to minimize disruptions.
  • The position offers competitive base pay ranging from $19.81 to $28.30 per hour along with comprehensive benefits and career advancement opportunities.

Matching Summary

The role involves managing and supporting a wide range of technical systems and equipment within a not-for-profit healthcare organization.

Salary

Base: $19.81 - $28.30/Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive benefits, career advancement, differentials, premiums, and bonuses

Skills & Requirements

Must-have

  • Transport and setup technical equipment
  • Troubleshoot computer and telecom issues
  • Maintain inventory levels for accessories

Nice-to-have

  • Strong interpersonal communication skills
  • Ability to multitask effectively
  • Professional customer service focus

Key Requirements

  • High School Diploma or Equivalent
  • 0-1 year customer service experience
  • Proficiency with Mac OS and Office 365

Work Rights

Not specified

Tailored Resume

Cover Letter