Customer Centres, Analyst (sandakan)

AIA Group

Sandakan, Malaysia
Customer service
Sales promotions
Billing inquiries
Responsible for providing services to customers relating to areas such as sales, sales promotions, billing inquiries, service requests, suggestions and complaints

Job Summary

  • Responsible for providing services to customers relating to areas such as sales, sales promotions, billing inquiries, service requests, suggestions and complaints.
  • Provide product and service information to customers and to agents and business partners as appropriate.
  • Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

Matching Summary

Responsible for providing services to customers relating to areas such as sales, sales promotions, billing inquiries, service requests, suggestions and complaints.

Skills & Requirements

Must-have

  • customer service
  • sales promotions
  • billing inquiries
  • service requests
  • customer complaints
  • product information

Nice-to-have

  • ambitious people
  • career growth opportunities
  • inspiring leaders
  • supportive leaders
  • team player mentality
  • pleasant, patient, friendly attitude

Key Requirements

  • Diploma, Degree holder or relevant experience
  • At least one year in Customer Service / Call Centre
  • Demonstrated experience in customer service
  • Strong decision making and analytical abilities
  • Strong detail orientation and communication/listening skills
  • Willingness to work a flexible schedule

Work Rights

Not specified

Tailored Resume

Cover Letter