Guest Services Rep

692

Elk Grove Village, IL, US
Base: $18.85 - $28.30 ph; bonus/equity: not specif...
Part-time, on-site (weekend availability and morning/mid shifts)
Valid illinois driver's license
Wheelchair assistance capability
Weekend and holiday availability
The Guest Services Representative position at Advocate Lutheran General Hospital involves providing exceptional customer service to patients, families, and visitors, assisting with navigation and transport within the hospital. The role requires weekend availability and includes various responsibilities focused on patient assistance and maintaining a welcoming environment

Job Summary

  • This role involves proactively greeting guests, providing wayfinding assistance, and escorting patients and visitors throughout the hospital campus.
  • The position requires operating shuttle services, managing valet operations, and coordinating with Volunteer Services to ensure a smooth patient experience.
  • Advocate Health offers competitive compensation ranging from $18.85 to $28.30 per hour along with comprehensive benefits including health insurance and retirement plans.

Matching Summary

Match Score: 75

The Guest Services Representative position at Advocate Lutheran General Hospital involves providing exceptional customer service to patients, families, and visitors, assisting with navigation and transport within the hospital. The role requires weekend availability and includes various responsibilities focused on patient assistance and maintaining a welcoming environment.

Salary

Base: $18.85 - $28.30 per hour; Bonus/Equity: Not specified; Benefits: Paid Time Off, Medical/Dental/Vision, Retirement match

Skills & Requirements

Must-have

  • Valid Illinois Driver's License
  • Wheelchair assistance capability
  • Weekend and holiday availability
  • HIPAA privacy compliance
  • Light shoveling and salting

Nice-to-have

  • Positive attitude and service excellence
  • Hospital or healthcare experience preferred
  • Ability to work in extreme weather conditions
  • Experience with specimen delivery
  • Strong communication skills for high volume guests

Key Requirements

  • High School education required
  • 1-3 years customer service experience
  • Current valid Illinois Drivers License
  • Clean driving record
  • Ability to lift up to 100 pounds occasionally

Work Rights

Not specified

Tailored Resume

Cover Letter