Dms Admin

Killeen Chevrolet Inc

Medford, OR, US
Base: $19.25-$28.85ph; bonus/equity: not specified...
Fully remote
Process activations and cancellations
Reconcile store bank statements
Process inter-company billing
The Contact Center Administrator is responsible for processing activations and cancellations of mechanical service contracts and maintenance agreements, while demonstrating exceptional customer service

Job Summary

  • The Contact Center Administrator is responsible for processing activations and cancellations of mechanical service contracts and maintenance agreements, while demonstrating exceptional customer service.
  • Lithia & Driveway is one of the largest global automotive retailers providing a wide array of products and services throughout the ownership lifecycle.
  • We Offer Best-in-Class Industry Benefits: Competitive pay Medical, Dental, and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs.

Matching Summary

The Contact Center Administrator is responsible for processing activations and cancellations of mechanical service contracts and maintenance agreements, while demonstrating exceptional customer service.

Salary

Base: $19.25-$28.85/hr; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, Paid Holidays & PTO, Disability, Life Insurance, 401(k), ESPP, Wellness Programs

Skills & Requirements

Must-have

  • Process activations and cancellations
  • Reconcile store bank statements
  • Process inter-company billing
  • Research customer inquiries
  • Proficient in Excel

Nice-to-have

  • Detail-oriented with strong accuracy
  • Effective communication and active listening
  • Strong time management and organizational skills
  • Team player with excellent customer service focus
  • Entrepreneurial, high-performance culture

Key Requirements

  • High School graduate or equivalent
  • 18 years or older required
  • Basic knowledge of accounting principles
  • ADP and Fabsoft a plus

Work Rights

Not specified

Tailored Resume

Cover Letter