Provides support services for the clinical or anatomical laboratories by resolving problems with orders and/or specimens and by responding to telephone inquiries for test results and specimen collection criteria
Job Summary
Provides support services for the clinical or anatomical laboratories by resolving problems with orders and/or specimens and by responding to telephone inquiries for test results and specimen collection criteria.
Receives specimens in the laboratory and performs pre-analytical specimen manipulation/preparation for analysis which includes but is not limited to accessioning orders via Laboratory Computer System, verifying technical specimen acceptability, and performing pre-analytical procedures.
Maintains workload recording to include quality control as required for area/department.
Matching Summary
Provides support services for the clinical or anatomical laboratories by resolving problems with orders and/or specimens and by responding to telephone inquiries for test results and specimen collection criteria.
Skills & Requirements
Must-have
resolving problems with orders and/or specimens
responding to telephone inquiries
pre-analytical specimen manipulation/preparation
accessioning orders via Laboratory Computer System
verifying technical specimen acceptability
maintains workload recording to include quality control
Nice-to-have
customer service-oriented communications
maintains a clean and safe work environment
working in a fast-paced environment
able to handle multiple priorities
able to adapt to frequent change
Key Requirements
Previous experience in a clinical laboratory
Previous experience using a personal computer and entering data
High School Diploma or equivalent
Minimum of 2 years of laboratory experience
valid driver's license and acceptable driver's record