Shift Manager

EZCORP Inc

Palm Bay, FL, United States
Base: $15 to $17 ph; bonus/equity: monthly uncappe...
Customer service excellence
Team leadership and coaching
Pawn loan processing
EZCORP offers a structured career path with paid training programs and opportunities for rapid pay and position advancement

Job Summary

  • EZCORP offers a structured career path with paid training programs and opportunities for rapid pay and position advancement.
  • The Shift Manager role involves providing outstanding customer service, building customer relationships, and leading team members through coaching and hands-on involvement.
  • Full-time team members receive comprehensive benefits including free health insurance, competitive wages, uncapped bonus potential, 401(k) with company match, paid time off, holiday pay, and store discounts.

Matching Summary

EZCORP offers a structured career path with paid training programs and opportunities for rapid pay and position advancement.

Salary

Base: $15 to $17 per hour; Bonus/Equity: Monthly uncapped bonus potential; Benefits: Free health insurance, 401(k) with company match, paid time off, holiday pay, store discount

Skills & Requirements

Must-have

  • Customer service excellence
  • Team leadership and coaching
  • Pawn loan processing
  • Store opening and closing procedures
  • Sales promotion and negotiation

Nice-to-have

  • Knowledge of pawned items
  • Bilingual communication skills
  • Strong organizational skills
  • Time-management and prioritization
  • Structured leadership training

Key Requirements

  • High school diploma or GED
  • Minimum 1 year supervisory or team lead experience
  • Pass criminal background check and drug test
  • Valid driver’s license and auto insurance
  • Adherence to company policies and procedures

Work Rights

Able to pass background check and drug test

Tailored Resume

Cover Letter