Customer Service Representative I

Railserve - On-Site Services

Westlake, Ohio, USA
Ability to manage inbound calls
Experience with debt recovery
Proficiency in crm systems
The Customer Service Representative serves as the first point of contact for customers with overdue accounts

Job Summary

  • The Customer Service Representative serves as the first point of contact for customers with overdue accounts.
  • This role blends customer service excellence with debt recovery responsibilities, ensuring positive customer experiences.
  • We’re committed to making a positive impact on the world, providing diverse learning and working opportunities.

Matching Summary

The Customer Service Representative serves as the first point of contact for customers with overdue accounts.

Skills & Requirements

Must-have

  • Ability to manage inbound calls
  • Experience with debt recovery
  • Proficiency in CRM systems

Nice-to-have

  • Empathy and professionalism in communication
  • Ability to work in a fast-paced environment
  • Team-oriented mindset

Key Requirements

  • High school diploma or equivalent required
  • One year collection experience
  • One year Call Center experience

Work Rights

Not specified

Tailored Resume

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