Fan Support Manager

ticketmaster.co.nz

Oslo, Norway
Experience leading a customer support team
Strong communication and coaching skills
Fluency in norwegian and english
In this role, you will lead the Fan Support team in Norway and ensure service quality targets are met

Job Summary

  • In this role, you will lead the Fan Support team in Norway and ensure service quality targets are met.
  • You will represent the Norwegian Fan Support operation in regional forums, contributing local insights and best practices.
  • The company values reliability, teamwork, integrity, and belonging, fostering an inclusive environment.

Matching Summary

In this role, you will lead the Fan Support team in Norway and ensure service quality targets are met.

Skills & Requirements

Must-have

  • Experience leading a customer support team
  • Strong communication and coaching skills
  • Fluency in Norwegian and English

Nice-to-have

  • Ability to manage priorities
  • Comfortable in cross-cultural environments
  • Motivated by improving team performance

Key Requirements

  • Previous experience in customer service
  • Ability to work with KPIs and performance data

Work Rights

Not specified

Tailored Resume

Cover Letter