Customer Banking Specialist - West Lakes (15 Hours/week)

CommBank

West Lakes, Australia
Part-time (15 hours/week, predetermined roster)
Availability for predetermined roster hours
Ability to work independently and collaboratively
Passion for customer service excellence
CommBank is seeking a part-time Customer Banking Specialist for their West Lakes branch, requiring 15 hours a week of availability. The role focuses on delivering excellent customer service, assisting with financial products, and building relationships through meaningful interactions

Job Summary

  • This role serves as the public face of CommBank, delivering a seamless banking experience to personal and small business customers.
  • You will build personal connections with customers, assist them with digital banking options, and perform Financial Health Checks to assess their needs.
  • The position involves processing applications for loans and credit cards while proactively engaging customers through calls and community events.

Matching Summary

Match Score: 85

CommBank is seeking a part-time Customer Banking Specialist for their West Lakes branch, requiring 15 hours a week of availability. The role focuses on delivering excellent customer service, assisting with financial products, and building relationships through meaningful interactions.

Skills & Requirements

Must-have

  • Availability for predetermined roster hours
  • Ability to work independently and collaboratively
  • Passion for customer service excellence

Nice-to-have

  • Experience with community events and fundraising
  • Strong communication and problem-solving skills
  • Interest in driving service improvement initiatives

Key Requirements

  • Must be available for specific Monday-Friday roster times
  • Genuine passion for putting customer needs first
  • Ability to refer customers to specialist team members

Work Rights

Not specified

Tailored Resume

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