Not specified; not specified; benefits include 30 ...
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Data-based process optimization
Service quality monitoring
Statistical analysis of kpis
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Carrier (Viessmann Climate Solutions) is seeking a Qualitätsmanager (Quality Manager) for Service Operations to ensure service quality, optimize processes based on data analysis, and support sustainable decision-making in service operations. The ideal candidate will have a degree in engineering or natural sciences, experience in data analysis, and ideally a background in quality assurance or technical service. The role offers competitive benefits, including a permanent position, training opportunities, and a modern workplace culture.
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Job Summary
The role involves monitoring and ensuring adherence to defined quality standards across all service processes.
Candidates will analyze key performance indicators like First Time Fix Rate to drive efficiency and service quality improvements.
The company offers 30 days of paid vacation, a company pension plan, and extensive training opportunities through their academy.
Matching Summary
Match Score: 75
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Carrier (Viessmann Climate Solutions) is seeking a Qualitätsmanager (Quality Manager) for Service Operations to ensure service quality, optimize processes based on data analysis, and support sustainable decision-making in service operations. The ideal candidate will have a degree in engineering or natural sciences, experience in data analysis, and ideally a background in quality assurance or technical service. The role offers competitive benefits, including a permanent position, training opportunities, and a modern workplace culture.
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Salary
Not specified; Not specified; Benefits include 30 days paid vacation, pension plan, and employee meals
Skills & Requirements
Must-have
Data-based process optimization
Service quality monitoring
Statistical analysis of KPIs
First Time Fix Rate analysis
Field failure rate analysis
Nice-to-have
Experience in quality assurance
Technical service background
Proactive problem identification
Sustainable decision support
Digital platform integration knowledge
Key Requirements
Degree in Mechanical Engineering, Electrical Engineering, or Natural Sciences