Client Service Coordinator

Marshfield Animal Hospital / Banfield Pet Hospital

Carlsbad, CA, US
Base: $16.93 - $21.63 hourly; bonus/equity: not sp...
Not specified
Multi-tasking in high-volume environment
Fluent english communication skills
Computer proficiency with microsoft office
The Client Service Coordinator position at Marshfield Animal Hospital/Banfield Pet Hospital in Carlsbad, CA focuses on facilitating client and pet flow through the hospital, ensuring excellent communication and service while maximizing the productivity of the veterinary team. The ideal candidate should have strong customer service skills, the ability to multitask, and a background in client service, with a preference for those with veterinary or medical experience

Job Summary

  • The Client Service Coordinator drives the flow of clients and pets through the hospital while maximizing the productivity of the veterinary medical team.
  • Employees receive comprehensive benefits including health insurance, retirement plans, paid time off, and three free Optimum Wellness Plans for their own pets.
  • The role requires managing finances, educating clients on preventative care, and ensuring a welcoming environment for all visitors and animals.

Matching Summary

Match Score: 75

The Client Service Coordinator position at Marshfield Animal Hospital/Banfield Pet Hospital in Carlsbad, CA focuses on facilitating client and pet flow through the hospital, ensuring excellent communication and service while maximizing the productivity of the veterinary team. The ideal candidate should have strong customer service skills, the ability to multitask, and a background in client service, with a preference for those with veterinary or medical experience.

Salary

Base: $16.93 - $21.63 Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental, vision, 401(k), paid parental leave, pet wellness plans

Skills & Requirements

Must-have

  • Multi-tasking in high-volume environment
  • Fluent English communication skills
  • Computer proficiency with Microsoft Office
  • Ability to handle pets safely
  • Mathematical ability for financial tasks

Nice-to-have

  • Veterinary technician background preferred
  • Customer service experience required
  • Medical terminology training preferred
  • Initiative to enhance processes
  • Resilience under stressful conditions

Key Requirements

  • High School Diploma or equivalent
  • One year related customer service experience
  • Must be at least 18 years old for radiography duties

Work Rights

Not specified

Tailored Resume

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