Recovery Collections Specialist

Newrez

Tempe, AZ, US
Not specified; lucrative bonus structure available...
**
Assertive negotiation skills
Skip tracing tool proficiency
Fdcpa compliance knowledge
** Newrez is seeking a Recovery Collections Specialist in Tempe, AZ, to enhance their collections team by engaging with homeowners to negotiate repayments on defaulted mortgage debt. The ideal candidate should possess strong communication skills, a resilient attitude toward rejection, and a commitment to customer service, with no prior experience required as training will be provided. **

Job Summary

  • The role involves negotiating repayments on defaulted mortgage debt while re-establishing communication with customers to minimize company loss.
  • Employees must utilize skip tracing tools to locate borrowers whose contact information is inaccurate while adhering to state and federal guidelines.
  • The company offers a comprehensive benefits package including medical, dental, vision, 401(k) matching, and paid volunteer time off.

Matching Summary

Match Score: 75

** Newrez is seeking a Recovery Collections Specialist in Tempe, AZ, to enhance their collections team by engaging with homeowners to negotiate repayments on defaulted mortgage debt. The ideal candidate should possess strong communication skills, a resilient attitude toward rejection, and a commitment to customer service, with no prior experience required as training will be provided. **

Salary

Not specified; Lucrative bonus structure available for top performers

Skills & Requirements

Must-have

  • Assertive negotiation skills
  • Skip tracing tool proficiency
  • FDCPA compliance knowledge
  • High school education required

Nice-to-have

  • Compassionate communication style
  • Resilience against rejection
  • Strong moral compass
  • Results-oriented mindset

Key Requirements

  • High School education or equivalent
  • Must have smartphone meeting security standards
  • Ability to install Microsoft Authenticator app

Work Rights

Not specified

Tailored Resume

Cover Letter