Microsoft Customer Engagement Supervisor 1

rs.ca

Not specified (assumed to be flexible based on company culture)
Dynamics 365 customer engagement implementation
Power platform applications deployment
Power automate, power bi, power apps expertise
RSM is seeking a Microsoft Customer Engagement Supervisor to join their Dynamics 365 Customer Engagement practice. The ideal candidate will have over 9 years of hands-on experience with D365, strong communication skills, and a capability to manage client deliverables while mentoring junior staff

Job Summary

  • We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential.
  • You’ll find an environment that inspires and empowers you to thrive both personally and professionally.
  • We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients.

Matching Summary

Match Score: 85

RSM is seeking a Microsoft Customer Engagement Supervisor to join their Dynamics 365 Customer Engagement practice. The ideal candidate will have over 9 years of hands-on experience with D365, strong communication skills, and a capability to manage client deliverables while mentoring junior staff.

Skills & Requirements

Must-have

  • Dynamics 365 Customer Engagement implementation
  • Power Platform applications deployment
  • Power Automate, Power BI, Power Apps expertise
  • Business process mapping
  • Client delivery oversight

Nice-to-have

  • Strategic thinking
  • Team environment collaboration
  • Career growth focus
  • Accelerated leadership opportunities
  • Rewarding work-life balance

Key Requirements

  • 4+ years implementing D365
  • 9+ years functional hands-on D365 experience
  • Fluent in English
  • Strong communication and interpersonal skills
  • Experience deploying solutions using Power Platform applications
  • Knowledge of key end to end business processes
  • Experience with CE Apps (Sales, Customer Service, Marketing, Field Service, Project Operations)

Work Rights

Not specified

Tailored Resume

Cover Letter