Euronext Clearing - Client Support Analyst

itjobber.de

Rome, Italy
Strong financial background
Prior client services experience
Incident management process
Act as the central point of contact for an allocated group of clients on operational matters

Job Summary

  • Act as the central point of contact for an allocated group of clients on operational matters.
  • Ensure compliance with Service Level Agreements while strengthening the quality framework.
  • Contribute to operation enhancement projects and support clients during developments and tests.

Matching Summary

Act as the central point of contact for an allocated group of clients on operational matters.

Skills & Requirements

Must-have

  • Strong financial background
  • Prior Client Services experience
  • Incident management process
  • Service Level Agreements compliance
  • Project management skills

Nice-to-have

  • Continuous improvement mindset
  • Strong analytical skills
  • Problem-solving attitude
  • Excellent verbal communication
  • Ability to build strong relationships

Key Requirements

  • Strong financial background
  • Prior relevant Client Services experience
  • Experience with project management

Work Rights

Not specified

Tailored Resume

Cover Letter